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ELEVATE YOUR COMMUNITY WITH OUR MANAGEMENT EXPERTISE

Association Management Services
Our Core Values

COMMUNITY ASSOCIATION MANAGEMENT

Community Association Management is the professional oversight and administration of residential or commercial developments, such as homeowners' associations (HOAs) or condominium associations. At Nex-Gen Real Estate our primary goal is to maintain and improve the overall quality of life within a community while upholding the community's governing documents, rules, and regulations. Key aspects of community association management include financial management, property maintenance, rule enforcement, effective communication with residents, vendor management, legal compliance, reserve planning, board support, record-keeping, and emergency response. Professional management ensures that the community operates efficiently, preserves property values, and fosters a harmonious living environment.

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FREQUEQUENTLY ASKED QUESTIONS

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MANAGEMENT APPROACH

WHAT IS YOUR MANAGEMENT PHILOSPHY OR APPROACH?

 

Our number one goal is to come from a proactive and educational point of view .

 

HOW DO YOU HANDLE MAINTENANCE AND REPAIR?

  • Proactively walking through common areas.
  • Schedule regular and predictable maintenance events in advance ie., furnace cleaning, gutter cleaning.
  • Assign one representative from the board to approve any repairs that need to be done as part of the association’s responsibilities.
  • Emergency are addressed immediately! Board members are made aware and we address it accordingly. Safety is 1st! 

COMMUNITY ASSOCIATION MANAGEMENT SOFTWARE

COMMUNICATE EFFECTIVELY WITH HOMEOWNERS, NON-OWNERR RESIDENTS, AND BOARD MEMBERS

COMMUNICATE EFFECTIVELY WITH HOMEOWNERS, NON-OWNERR RESIDENTS, AND BOARD MEMBERS

 

Automate and track communication with homeowners, non-owner residents, and board members anytime via email, mail, and text. Organize and share unlimited documents, such as by-laws, community financials, and meeting minutes from any device.

FOSTER STRONG COMMUNITY RELATIONSHIPS BETWEEN RESIDENTS

FOSTER STRONG COMMUNITY
RELATIONSHIPS BETWEEN
RESIDENTS

 

Give your residents easy access to a free, customizable professional portal to pay online, submit maintenance tickets, and communicate with your staff. Help build relationships by offering a resident directory and community discussion board.

FOSTER STRONG COMMUNITY RELATIONSHIPS BETWEEN RESIDENTS
LET BOARD MEMBERS HAVE ACCESS TO CRITICAL ASSOCIATION INFORMATION

LET BOARD MEMBERS HAVE ACCESS TO CRITICAL ASSOCIATION INFORMATION

 

Manage permissions to financial reports with ease. Access your community association information on demand including by-laws, policies, and meeting minutes. View and track income and expenses, payments, and more.

ELIMINATE HEADACHES WITH AUTOMATED FINANCIAL MANAGEMENT

ELIMINATE HEADACHES WITH AUTOMATED FINANCIAL MANAGEMENT

 

Collect fees and pay bills online with automatic reconciliations for your bank statements. Automate late fees and identify habitually late payers. Easily create and maintain budgets for each association. Improve financial planning by building and tracking budgets vs. actuals.

ELIMINATE HEADACHES WITH AUTOMATED FINANCIAL MANAGEMENT
LOG & TRACK VIOLATIONS

LOG & TRACK VIOLATIONS

 

Log and track all of your associations’ violations easily and on-the-go via the mobile app. It includes the ability to add custom violation categories and manage permissions for violations for each user role.

COMMUNICATION

HOW DO YOU KEEP THE HOA BOARD AND HOMEOWNERS INFORMED?

 

For everyone’s convenience we communicate via: 

  • Announcements on Online Portal
  • Emails
  • Mail
  • SMS
LOG & TRACK VIOLATIONS

WHAT IS YOUR RESPONSE TIME FOR EMAILS AND CALLS FROM BOARD MEMBERS OR HOMEOWNERS?

 

Our goal is to attend as early as possible. We aim to answer all missed calls, voice messages and email before the business day’s end.

FINANCIAL MANAGEMENT

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HOW DO YOU HANDLE THE HOA'S FINANCIAL MATTERS, INCLUDING BUDGETING AND ACCOUNTING?

  • Accounting is logged in our online software real time.
  • Any bills due are to be approved by a
    designated board member - typically
    treasurer.
  • All board members have access to the
    financials 24/7 via their online login.
  • Monthly bank reconciliation
  • Budgeting is finalized at the end of 3rd
    quarter based on expenses of the
    current year.

CAN YOU EXPLAIN YOUR FEE STRUCTURE AND ANY ADDITIONAL COSTS?

 

MONTHLY PER DOOR BASE INCLUDES:

  • Accounting
  • Technology
  • Maintenance Supervision
  • Repair Supervision
  • Vendor Coordination
  • Insurance Certificate
  • Processing Fee
  • Special Assessment
  • Coordination
  • Emergency Response
  • Tax Preparation
  • 4 Board Meeting Coordination
  • Late Payments
  • Compliance Enforcement
  • Training and Education
  • Present at Board Meetings 4 times a year

CAN YOU EXPLAIN YOUR FEE STRUCTURE AND ANY ADDITIONAL COSTS?

 

MONTHLY PER DOOR BASE INCLUDES:

  • Accounting
  • Technology
  • Maintenance Supervision
  • Repair Supervision
  • Vendor Coordination
  • Insurance Certificate
  • Processing Fee
  • Special Assessment
  • Coordination
  • Emergency Response
  • Tax Preparation
  • 4 Board Meeting Coordination
  • Late Payments
  • Compliance Enforcement
  • Training and Education
  • Present at Board Meetings 4 times a year

 

ADDITIONAL SERVICES NOT COVERED BY BASE MONTHLY FEE:

  • Special Projects
  • Legal Services
  • Audits
  • Additional Meeting Services
  • Architectural Review
  • Document Preparation
  • Collection
  • Insurance Coordination
  • Reserve Study Planning
  • Onboarding Fee
  • Resale Certificate or Transfer Fee

ADDITIONAL SERVICES NOT COVERED BY BASE MONTHLY FEE:

  • Special Projects
  • Legal Services
  • Audits
  • Additional Meeting Services
  • Architectural Review
  • Document Preparation
  • Collection
  • Insurance Coordination
  • Reserve Study Planning
  • Onboarding Fee
  • Resale Certificate or Transfer Fee

VENDOR AND CONTRACTOR RELATIONSHIPS

VENDOR AND CONTRACTOR RELATIONSHIPS

HOW DO YOU SELECT AND MANAGE VENDORS AND CONTRACTORS FOR MAINTENANCE AND REPAIRS?

  • We love using local contractors that
    are licensed, insured and bonded!
  • We have a vendor list of our own and
    always welcome the board’s
    recommendations and their own
    vendor list.
  • For higher cost items, we like to get at
    least 3 different quotes to ensure the
    best quality of work for the best price

INSURANCE AND RISK MANAGEMENT

HOW DO YOU ENSURE THE HOA IS ADEQUATELY INSURED?

  • Review Governing Documents
  • Understand HOA Insurance
  • Needs
  • Conduct a Risk Assessment
  • Consult an Insurance Broker
  • Compare Multiple Quotes
  • Evaluate Policy Limits
  • Seek Legal Advice
  • Periodically Update Policies
  • Communicate with Members
  • Risk Management
  • Emergency Preparedness
  • Always having the most up to date
  • Certificate of Insurance on file for all
    the homeowners

HOW DO YOU ENSURE THE HOA IS ADEQUATELY INSURED?

 

  • Review Governing Documents
  • Understand HOA Insurance
  • Needs
  • Conduct a Risk Assessment
  • Consult an Insurance Broker
  • Compare Multiple Quotes
  • Evaluate Policy Limits
  • Seek Legal Advice
  • Periodically Update Policies
  • Communicate with Members
  • Risk Management
  • Emergency Preparedness
  • Always having the most up to date
  • Certificate of Insurance on file for all
  • the homeowners

COMMUNITY INVOLVEMENT

Community involvement

HOW DO YOU ENGAGE WITH THE COMMUNITY AND ENCOURAGE HOMEOWNER PARTICIPATION?

  • Establish Clear Communication Channels
  • Regular Updates
  • Use Multiple Ways of Communication
  • Responsive Communication
  • Transparency
  • Hold Regular Meetings
  • Technology Utilization
  • Consistency 

CONFLICT RESOLUTION

HOW DO YOU HANDLE CONFLICTS OR DISPUTES AMONG HOMEOWNERS?

  • Review Governing Documents
  • Maintain Neutrality
  • Gather Information
  • Document Everything
  • Board Involvement

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HERE WHAT OUR CLIENTS WOULD HAVE TO SAY ABOUT OUR SERVICES

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To claim this exclusive offer and discuss how Nex-Gen Real Estate can elevate your community association experience , schedule a FREE consultation now. Let's embark on a journey to enrich your community together.

 

 

 

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